What we weren't able to ramp up was customer service... We had a sales projection, and we went with that in terms of hiring customer service staff - and then we sold a lot more. We were caught out by our own success there. We're really doing absolutely everything we can to deal with that issue as fast as we can.

Eurogamer: Looking to the future, you recently issued a huge statement about what's coming up for Age of Conan. What are your present development priorities, though? If you had to pick a number one and number two priority for things to fix or add, what would they be?

Gaute Godager: The short-term focuses that we have internally are on polishing - finding more bugs and fixing them, polishing quests and so on. I think that we've been able to communicate that quite clearly to the players aoc gold, not through what we say but through the number of patches that we've had and the number of improvements that we've made. They know that we are taking the bugs very seriously and are doing absolutely everything that we can to correct them.

That's the immediate and the most short-term focus that we have. In addition to that, giving PVP real purpose is the second thing that we are really focusing on. There are certain measures that we want to take to make PVP more focused, more fun and more rewarding to play.